Services

Managed
Services

Proactive support and optimisation that keeps your systems healthy, secure and available around the clock.

What we do

  • Server, network and cloud monitoring
  • Proactive alerts before issues escalate
  • Performance and uptime tracking
  • Monthly health reports
  • Capacity trend analysis
  • Single point of contact for IT issues
  • Ticket tracking with clear SLAs
  • Remote and on-site support
  • User onboarding and offboarding
  • Escalation to specialist teams
  • Operating system and application patching
  • Firmware updates
  • Scheduled maintenance windows
  • Testing before rollout
  • Compliance reporting
  • Automated daily backups
  • Microsoft 365 data backup
  • Regular restore testing
  • Disaster recovery planning
  • Offsite and cloud copies
  • Support for custom business applications
  • Power BI and SharePoint support
  • Azure resource management
  • Cost and performance reviews
  • Continuous improvement plans
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Talk to
a Solution
Architect

Have a project in mind? Let’s explore how Altivio can help you solve it, faster, smarter, and with clarity.